Gj99 Privacy Policy — Your Data Is Safe With Us

Gj99 (https://gj99.win) is an international-standard online gaming and betting platform. This Privacy Policy Explains what information we collect when you use our website or mobile app, why we collect it, and how we keep it secure.

By using our platform, you agree to this Privacy Policy. If you do not agree, please stop using our services and contact our support team to close your account.

This policy applies to all gj99 services — the website, mobile app, live chat, email, and any other digital channel through which you interact with us. We place the highest importance on the privacy of our users in Bangladesh and comply with international data protection standards.

Gj99 only collects information that is necessary for service delivery, legal compliance, and account security. We never ask for data we do not need.

We may collect information directly from you, automatically from your device, and in some cases from third parties at the request of legal authorities.

Gj99 uses your information for the following purposes. Each purpose has a clear legal basis, and we never use your data beyond what is specified.

• Account Management: Registration, login, password recovery, and account verification.
• Payment Processing: Processing deposits and withdrawals, and maintaining transaction records.
• Customer Support: Fast and effective resolution of your questions and complaints.
• Security & Fraud Prevention: Detecting suspicious activity and preventing money laundering.
• Responsible Gaming: Analyzing gaming behavior to identify problematic patterns and provide appropriate support.
• Platform Development: Analyzing user experience to improve our services.
• Marketing (Optional): With your consent, keeping you informed about relevant offers and promotions.
• Legal Obligations: Meeting regulatory requirements and maintaining legally required records.

Gj99 never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

• Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket. Only the information necessary to complete transactions is shared.
• KYC Verification Service: Licensed third-party services are used for identity verification. These providers are bound by strict data protection agreements.
• Technology Providers: Hosting, cloud storage, and security service providers. They may only access data for technical operational purposes.
• Legal Authorities: Data may be disclosed in response to valid legal orders from Bangladeshi authorities or courts.
• Game Providers: Limited session data required to operate Live Casino or slots games.

Gj99 protects your information using industry-leading technology and practices. Our security measures are regularly verified through third-party audits.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted. There is no risk of information being intercepted between your browser and our servers.
• AES-256 Storage Encryption: All sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall & DDoS Protection: Servers are protected against unauthorized access and attacks.
• Regular Penetration Testing: External security specialists regularly audit our systems.
• Restricted access controls: Only authorized personnel can access data on a need-to-know basis.

Gj99 uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions correctly.

You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

Gj99 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal obligations.

• Account Information: For the duration the account is active and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC Documents: Up to 5 years, in accordance with regulatory requirements.
• Gaming Log: Typically up to 2 years. May be longer in the case of disputes.
• Communication Records: Support sessions and chat logs for up to 2 years.
• Cookie Data: From session-based to a maximum of 1 year, depending on the cookie type.

Once the retention period expires, data is automatically and securely deleted or anonymized.

Gj99 believes every user should have full control over their own data. Your rights are outlined below:

Gj99's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Age verification is mandatory during registration. If we discover that a minor has created an account on our platform, the account will be immediately closed and all associated data will be permanently deleted.

A note for parents — if your child has accidentally registered on our platform, please notify our support team immediately. We will act promptly.

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact our dedicated Privacy Team. We are always here to help.

When submitting a request to exercise your privacy rights, please contact us from your registered email address and clearly state the nature of your request. This helps us respond quickly and accurately.